Gem

Best Practices on Sourcing and Messaging Prospects in Gem

Best Practices

Best Practices on Creating and Organizing Team-Wide Talent Pools in Gem

Talent Pools Best Practices

Sequencing Best Practices

Outreach Content Best Practices

Personalization Best Practices

Allowing Third-Party Cookies

General Troubleshooting

Clearing your Cache

No Emails Found

Gem not Loading or Seeing an Error

General FAQ

Integrating Rapportive with Gem

Gem Individual FAQs

How do I manually log touchpoints in Gem?

When does the week begin for Stats?

Domain & Email Address Changes

Overview

Talent Marketing: How to Build and Design a Landing Page on Gem

Events

Email Permissions within Gem (Gmail)

tune

Resources for Admins

Email Permissions

Email Permissions within Gem (Microsoft Outlook 365)

Configuring consent for Gem in Microsoft Office 365

Reduced-Permission Email Integration

Other Integrations

Gem's API

Google Calendar Events in Gem Activity Feeds

Calendly Integration

Calendly Integration: V1 API Key Deprecation

Using Salesforce with Gem

Ashby | Gem Integrations

Greenhouse | Gem Integrations

Greenhouse

Setting Up Your Greenhouse Integration

Harvest API Key Required Permissions

Setting Up Gem Webhooks in Greenhouse

Bulk Import People into Greenhouse from a Gem Project

Syncing Gem Projects with Greenhouse Jobs

Setting Up Your Lever Integration

Lever

Setting up Lever API for advanced integration

Lever Integration: Full Data Sync Setup

Importing Lever EEOC Survey Data Into Gem

Other ATSes

Integrating Your ATS With Gem

Avature CRM | Gem Integrations

Setting Up Your Avionté Integration

Setting Up Your Breezy Integration

Setting Up Your Bullhorn Integration

Setting Up Your Fountain Integration

Gem AI - Early Access Program Features

Team Settings

Verifying DNS Records For Gem Campaigns

Managing team members

Adding A New User

Offboarding Gem Users

Gem Custom Fields

DEI Race/Ethnicity in Gem

Diversity

DEI Gender in Gem

Admin FAQ

Gem AI FAQ

Admin's Getting Started Guide

Gem Standard FAQ

What browsers does Gem support?

Technical Requirements

Is Gem available on mobile devices?

Gem 2022 Observed Holidays

Gem Terms & Policies

Gem Pricing

Data Retention Policy

Overview

Talent Marketing: How to Build and Design a Landing Page on Gem

Events

Academy Course: Manage Candidates with Gem and Your ATS

cycle

Talent CRM

Overview

Academy Course: Collaborate on Sourcing and Pipeline with Recruiting Partners

CRM Overview

Prospects

Prospect Saved Search Automations

"Likely to Move" Quick Search and FIiter

Academy Course: How to Build an Automated Talent Pool

Quick Hit: Prospect Search for ATS Rediscovery

Quick Hit: Prospect Search for Sourcing Rediscovery

Prospect Search Overview

How to Create a Project in Gem

Projects

Resume Book Upload

Projects Overview

Adding Candidates from Greenhouse into Gem

Configuring Default Sequences for a Project

Your Custom Field Tokens

Candidate Profile

Top of Funnel Scorecards

Talent Marketing

Campaigns - Create Branded Emails

Gem Pages

Overview

Talent Marketing: How to Build and Design a Landing Page on Gem

Events

Talent Marketing: How to Build and Design a Landing Page on Gem

extension

Talent Sourcing & Outreach

Overview

Events

Call Forwarding: Receive Candidate Phone Calls From Your Gem Phone Number

Building, Editing, & Sending Sequences

Quick Hit: How to Create a New Canned Response

Quick Hit: How to Create a New Project

Quick Hit: Responding with a Canned Response

Quick Hit: How To Add a Prospect from LinkedIn

Quick Hit: Assign and Initiate an Email Sequence

Sequence Settings

Tracking Interested Response Rate

How to Send Sequences as Someone else

Sending on Behalf of (SOBO)

Gmail Aliases

Sending Email On Behalf Of (SOBO)

Send On-Behalf-Of Using Multiple Accounts (For Agencies)

Using Different Senders Per Stage

Outreach Stats

Quick Hit: Creating a 30 Day Look-Back Report

Quick Hit: Creating a Recruiting Function Report

Quick Hit: Using Sourcing Metrics Evaluate Outreach

Quick Hit: Using Sourcing Metrics to Improve Outreach

Quick Hit: Candidate Cohorts in Outreach Stats

Academy Course: Assess Your Recruiting Team's Performance

Talent Marketing: How to Build and Design a Landing Page on Gem

workspaces

Pipeline Management

Overview

Events

Talent Pipeline Views: Active vs. Consolidated

Talent Pipeline

Talent Pipeline Overview

Talent Pipeline: Status and SLA Indicators

Talent Pipeline Weekly Email Export

Talent Compass: Set Up Custom Greenhouse Demographic Data Surveys for Dashboards & Pipeline Analytics

Application Review

Talent Marketing: How to Build and Design a Landing Page on Gem

Content Stats

Content Stats Overview

signal_cellular_alt

Talent Compass

Overview

Events

Getting Started with Talent Compass

Getting Started

Pipeline Analytics Stages

Pipeline Analytics Stage Mapping

Attaching Gem Sequences to ATS Jobs

Saving and Sharing Reports

Dashboards

Stacked Bar Charts for Pipeline Metrics

Pipeline Analytics

Pipeline Analytics Overview

Funnel View vs. Activity View

Passthrough Rates

Filters

Stage Outcomes

Attribution In Pipeline Analytics

Source Channel ROI Calculator

ROI Calculator

Capacity Planner

Academy Course: Create and Execute an Effective Capacity Plan

Getting Started with Capacity Planner

Insights and Charts

Hiring and Recruiter Tables

ATS Specific Help

Greenhouse Stage Transition Rules

Pipeline Analytics - Lever

Job Requisition & Interview Data for Greenhouse

Best Practices (Gem Academy)

Academy Course: Design Your Gem Stage Mapping

Academy Course: Analyze Your Recruiting Pipeline

Academy Course: Visualize Your Recruiting Data

Quick Hit: Explore a Preset Pipeline Analytics Report

Quick Hit: Using Pipeline Analytics to Check Your Hiring Funnel

Quick Hit: Enable Benchmarks in Dashboard Widgets