This course will cover standard team performance reports to help you better understand individuals’ performance and make coaching decisions. Sourcing metrics can be segmented to highlight top performers and coaching needs.
By the end of this course, you should be able to:
-
Use Gem outreach stats to understand aggregate team performance.
-
Use Gem outreach stats to understand how individuals on the team perform relative to each other.
Have any issues or questions about accessing this learning? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Academy team at academy@gem.com.