Gem ensures your prospect records are always up-to-date, creating an evergreen database for ongoing, efficient engagement. With this dynamic system, you can:
- Leverage previous Gem Projects to quickly generate pipelines for new searches
- Re-sequence previously encountered prospects from your CRM for efficient follow-ups
- Nurture talent pools with precision to foster long-term relationships
Thanks to automatic profile refreshes, your CRM stays fresh and relevant, eliminating concerns about stale data. Building and engaging with highly-qualified pipelines takes just a few clicks—no need for manual cross-validation against LinkedIn profiles. And if you’ve made any manual edits to a prospect’s profile in Gem, rest assured we won’t override them; we’ll simply append any new information we gather.
What is Data Refresh?
Data Refresh is a Gem feature that ensures prospect information stays current by automatically updating profiles every 90-120 days (with some profiles refreshed more frequently). Gem will refresh the following information on all prospect profiles with LinkedIn URLs:
- Job Title
- Company
- Location
- Past experience
- School
- Education history
How can you tell when a profile was last refreshed?
At the top of each profile in the Gem Extension, you’ll see a line below the prospect’s name that reads “⟳ d.” The number displayed between the circular arrow and the “d” indicates how many days have passed since the candidate’s profile was last updated (in this instance, it’s been 11 days).
You’ll also see a column when you drill down from your Projects page into specific candidate Project lists, indicating when each candidate’s profile was last refreshed. This data is also available in Prospect Search. (Note: you may need to enable this column via the “Columns” dropdown).
When is Data Refresh not applied to a prospect?
- If the prospect’s LinkedIn profile is set to “Private.”
- When certain fields have been manually edited by a user on your team. (All other data will be refreshed.) For example, if a team member manually edits a candidate’s education and the candidate later updates their current role on LinkedIn, the role will be refreshed in the next data update, but the education will remain unchanged.
Please email us at support@gem.com if you have any additional questions!