Table of contents:
You can choose from one of two ways to add a candidate from LinkedIn to Gem:
Both methods use the Gem extension, so please make sure you have it added to your Google Chrome browser first.
Click “Add Candidate” in the Gem extension - A new Gem profile will be created for the candidate and our data providers will populate details about the candidate for you in the Gem extension/sidebar using publicly available information.
In addition to this, a Gem-generated resume will automatically be created for the candidate as a PDF file. This will be accessible and is downloadable from the Gem extension under the Candidate Info section. Should you decide to upload the candidate to your ATS, the PDF will also be included.
Save the candidate’s profile as a PDF - A new Gem profile will be created for the candidate and our extension will grab their details from the downloaded file in order to populate them in the Gem extension/sidebar. Please note, LinkedIn imposes a limit on the number of profiles that can be saved per month.
Incomplete data - Occasionally, you may run into instances where clicking “Add Candidate” and going through our data providers does not surface everything you’re seeing on the candidate’s LinkedIn profile in Gem. If this happens, you can save their PDF file (see steps here) to get their information added. Gem will overwrite any existing fields that were populated by our data providers with their details from the PDF. (Any information that you’ve entered manually will not be overwritten.)
“Download PDF” is the only option - Gem is unable to leverage data providers on candidates that do not have publicly available information, so the “Add Candidate” button will display “Download PDF” instead when this happens. You will need to save their PDF file from LinkedIn in order to add them to Gem. Please note, LinkedIn imposes a limit on the number of profiles that can be saved per month.
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at firstname.lastname@example.org.