You can add candidates to Gem from Greenhouse in two different areas: from a Candidate's Greenhouse profile or from the "All Candidates" Section in Greenhouse.
This article will cover both of the ways you can add candidates in Greenhouse to Gem.
Adding to Gem from a Candidate's Greenhouse Profile
If you'd like to add a specific candidate to Gem from Greenhouse, travel to that candidate's specific profile within Greenhouse and you will see an "Add Candidate" button next to their name.
Adding to Gem from Greenhouse's "All Candidates" Section
You can bulk upload candidates from Greenhouse into Gem by traveling to the "Candidates" Section in Greenhouse. *We recommend uploading candidates in batches of 30 or fewer - larger batches can fail to import to Gem.
When you reach the "Candidates" Section, you'll want to filter down Candidates to those you'd like to upload into Gem by using the "Filters" Section located on the left-hand side of the "All Candidates" page.
Once you've filtered down the candidates you would like to add to Gem, you can press the "Import to Gem" button above the list of candidates.
After you press that button, a window for a new project in Gem will open and a list of the Greenhouse IDs for the candidates you have selected to import into Gem will appear. After you've verified this, press the "Upload Candidates" button at the bottom of the screen and the import to Gem will start.
For every import you do from Greenhouse into Gem, a new project in Gem will be created and all of the candidates in that import will be in that project. Once the import is complete you can rename that Project and start adding those candidates to Sequences.
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at email@example.com.