Getting Started for Users

Getting Started Guides

• Getting Started with Gem
• Sourcing Getting Started Guide
• Hiring Manager Guide
• Rules of Engagement in Gem

Gem Extension

• Installing the Chrome Extension
• Reinstalling the Chrome Extension
• Using the Gem Chrome Extension in Gmail
• Disabling the Gem Chrome Extension in Gmail
• Adding a candidate to Gem from LinkedIn
• LinkedIn PDF Resumes Not Downloading on Public Profiles

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Best Practices

• Best Practices on Sourcing and Messaging Prospects in Gem
• Best Practices on Creating and Organizing Team-Wide Talent Pools in Gem
• Talent Pools Best Practices
• Sequencing Best Practices
• Outreach Content Best Practices
• Personalization Best Practices

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General Troubleshooting

• Clearing your Cache
• Allowing Third-Party Cookies
• No Emails Found
• Gem not Loading or Seeing an Error

General FAQ

• Integrating Rapportive with Gem
• Gem Individual FAQs
• How do I manually log touchpoints in Gem?
• When does the week begin for Stats?
• Domain & Email Address Changes