This article covers initial setup and configuration for the Gem ATS.
You can view this video in the Gem ATS Video Library here.
Your Gem team must have the Gem ATS feature enabled in order to follow these instructions. If you do not have this feature but are interested in adding it, please contact your Gem Customer Success Manager.
Your Gem user must be an Administrator in order to configure Gem ATS. If you need to configure Gem ATS and are not already an administrator, please contact one of your existing Gem administrators to have your account permissions changed.
Gem ATS configuration is available from the Gem ATS Settings page. You can access the link directly, or click your Gem Profile name at the bottom left of your screen, then select Gem ATS Settings to access this page:
From the ATS Settings page, you have the option to configure your organization and to set up your job board.
The Organization tab lets you create or edit your team’s Departments, Sources, and Locations.
Departments let you specify what part of your company each job belongs to. Each job you create will belong to a department, specified when you create it. Your Job Board will automatically list jobs by department. You should create at least one department for your jobs.
To create a new department, click the Departments section, then click the ‘New Department’ button. Give the department a name, then click ‘Save’.
To edit the name of an existing department, click the Departments section, then locate the department you wish to edit. Click the pencil icon on the right side of the section, then edit the name and click ‘Save’.
Sources allow you to specify where a candidate for a job was found. Gem ATS automatically has a number of common sources already specified as defaults. These default sources cannot be edited or removed, but can be turned off if you do not wish to use them. You can add additional sources to cover other ways that you find candidates.
To add a source, click the ‘Sources’ section, then click the ‘New Source’ button. Enter a name for the source, then choose what category the source belongs to. When both are done, click ‘Save’.
You can edit a custom source by clicking the Sources section to expand it, and then finding the source you would like to change in the list. Click the pencil icon on the right side of the section, then change the name or category as desired.
You can enable or disable an individual source by clicking the ‘Enabled’ slider for that source. Disabled sources cannot be selected when adding a candidate to a job.
Locations allow you to specify where a job is located geographically, including the city, country, state or region, and optional office name, to help differentiate multiple locations in the same city. Each Job you create in Gem ATS will have one or more locations associated with it, and these will be shown on your Job Board. You should create at least one location for your Jobs.
To add a location, click the ‘Locations’ section, then click the ‘New Location’ button. You can search for cities by name, which will automatically fill the country and region appropriately, or you can specify them manually. You can optionally add an office name. Click ‘Save’ when complete.
To edit an existing location, click the ‘Locations’ section, then locate the source you would like to change in the list. Click the pencil icon to the right, then make the needed changes to the location. When done, click save.
If your company is 100% remote, we recommend creating a location in the state where you are incorporated and select the Remote box:
Another option would be to give the location a name with “Remote” in it to help with organization.
Gem ATS will automatically generate a job board web page for your team. You can provide the link to candidates who are interested in your company, or embed the page on your website so that any interested visitor can see it. This section lets you specify the URL for the generated job board and provides the tools for you to embed it on your own website.
The Job board section lets you specify the specific URL for your Gem-hosted Job Board and specify the title of the page that will be shown in visitors’ web browsers.
To edit the URL, click the section to expand it. Currently, all job boards are hosted on jobs.gem.com, but you can change the path to your specific job page. You can enter any name you like that is not already in use. You can also change the title to match your preference. To view the page, click the ‘View job board’ link.
Once you have made any changes, click ‘Save & close’. Any changes you have made will update your existing jobs pages.
Take care when changing the Job Board URL here. If you have any existing links that you have given out externally, changing the URL will invalidate them.
Embed Job Board
If you would like to embed your Gem Job Board on a web site that you own or a Notion page, this section will provide you with the code necessary to do so. You can provide this code to your web developer or maintainer to add to your existing page.
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at firstname.lastname@example.org.